Refund Policy
Last updated: April 19, 2025
Pre-Order Cancellations
For pre-orders of the Paw Button Cover:
- Full refund available at any time before shipping
- Cancellation requests will be processed within 3 business days
- Refunds will be issued to the original payment method
- No cancellation fees or penalties
90-Day Satisfaction Guarantee
After receiving your Paw Button Cover:
- 90-day money-back guarantee from the delivery date
- Return the product in any condition
- We'll provide a prepaid return shipping label
- Full refund including original shipping costs
Refund Process
To request a refund:
- Email info@pawbuttoncover.com with your order number
- Include "Refund Request" in the subject line
- Specify whether this is a pre-order cancellation or product return
- We will process your request within 3 business days
Refund Timeframes
- Pre-order cancellations: 3-5 business days
- Product returns: 5-10 business days after we receive the item
- PayPal refunds typically appear immediately in your account
Contact Us
For refund-related questions, contact us at: info@pawbuttoncover.com